tag:finicast.statuspage.io,2005:/historyFinicast Status - Incident History2024-03-21T06:06:03ZFinicasttag:finicast.statuspage.io,2005:Incident/198359582024-01-27T10:05:18Z2024-01-27T10:05:18ZMaintenance Window: All Production Cluster<p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>10:05</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>06:15</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>06:06</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>27</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>08:18</var> UTC</small><br><strong>Scheduled</strong> - Finicast has scheduled a system maintenance window from 10:00 pm PST on Fri., 1/26/2024 to 2:00 am PST on Sat., 1/27/2024. Please plan for this downtime across all servers.</p>tag:finicast.statuspage.io,2005:Incident/192875122023-12-03T11:41:04Z2023-12-03T11:41:04ZMaintenance Window: All Production Cluster<p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>11:41</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>04:05</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>04:03</var> UTC</small><br><strong>Scheduled</strong> - Finicast has scheduled a system maintenance window from 8:00pm PST on Sat., 12/02/2023 to 4:00am PST on Sun., 12/03/2023. Please plan for this downtime across all servers.</p>tag:finicast.statuspage.io,2005:Incident/191983212023-11-23T12:01:03Z2023-11-23T12:01:03ZMaintenance Window: FTA and MTB Cluster<p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>12:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>04:06</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>23:10</var> UTC</small><br><strong>Scheduled</strong> - Finicast has scheduled a system maintenance window from 8:00pm PST on Wed., 11/22/2023 to 4:00am PST on Thu., 11/23/2023. Please plan for this downtime across all servers.</p>tag:finicast.statuspage.io,2005:Incident/190805132023-11-10T11:27:47Z2023-11-10T11:27:47ZFinicast Scheduled Maintenance & Downtime 11/09 - 11/10<p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>11:27</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>04:33</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>04:24</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>04:24</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>04:10</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>04:03</var> UTC</small><br><strong>Scheduled</strong> - Finicast has scheduled a system maintenance window from 8:00pm PST on Fri., 11/09/2023 to 4:00am PST on Sat., 11/10/2023. Please plan for this downtime across all servers. This maintenance will involve migrating your company’s accounts and data to a new infrastructure for improved privacy and security. <br /><br />Please contact customers@finicast.com if you have any additional questions.<br />You may find real time system availability at https://finicast.statuspage.io/ and subscribe for notifications.</p>tag:finicast.statuspage.io,2005:Incident/185687362023-09-23T09:13:14Z2023-09-23T09:13:14ZFinicast Scheduled Maintenance & Downtime 9/22 - 9/23<p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>09:13</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>01:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>17:49</var> UTC</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>17:48</var> UTC</small><br><strong>Scheduled</strong> - Finicast has scheduled a system maintenance window from 6:00pm PDT on Fri., 9/22/2023 to 6:00am PDT on Sat., 9/23/2023. Please plan for this downtime across all servers.<br /><br />This maintenance will involve migrating your company’s accounts and data to a new infrastructure for improved privacy and security. Okta SSO integration will continue and we will maintain the same URL for disaster recovery. Finicast will backup your data for transfer as of 6:00pm PDT on Fri., 9/22. We will notify you of the completion of this data migration at the end of the scheduled maintenance period.<br /><br />Please contact customers@finicast.com if you have any additional questions.<br /><br />You may find real time system availability at https://finicast.statuspage.io/ and subscribe for notifications.</p>tag:finicast.statuspage.io,2005:Incident/180478312023-08-04T07:26:00Z2023-08-04T07:26:00ZTable Top Exercise - Disaster Recovery<p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>07:26</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>04:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>03:49</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 8/4 at 9 pm - 8/5 at 3 am PST. Finicast users may not be able to connect to production during this time.</p>tag:finicast.statuspage.io,2005:Incident/180480712023-08-04T05:49:12Z2023-08-04T05:49:12ZTable Top Exercise - Disaster Recovery 8/4/2023<p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>05:49</var> UTC</small><br><strong>Resolved</strong> - We have confirmed with customers that the Finicast platform is now accessible. Please use https://app.finicast.com to access the platform. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@finicast.com.</p><p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>04:49</var> UTC</small><br><strong>Identified</strong> - We are restoring our services, please give us 1 hour for the procedure to be completed. Thank you for being a valued Finicast customer.</p><p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>04:46</var> UTC</small><br><strong>Update</strong> - We have activated our disaster recovery as the Bay Area earthquake was impacted by the reported service interruption. All engineers are actively working to restore service to the Finicast platform. As we work to restore our service, please use https://app-dr1.finicast.com to access the platform as we work through this issue. Thank you for being a valued Finicast customer. If you continue to experience issues please don’t hesitate to contact us at support@finicast.com.</p><p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>04:33</var> UTC</small><br><strong>Investigating</strong> - We are receiving reports of our customers experiencing issues accessing the Finicast platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.</p>tag:finicast.statuspage.io,2005:Incident/173848862023-05-27T15:54:31Z2023-05-27T15:54:31ZScheduled Maintenance on - 5/26 7 pm PST.<p><small>May <var data-var='date'>27</var>, <var data-var='time'>15:54</var> UTC</small><br><strong>Completed</strong> - The server maintenance is now complete. Thank you for your patience.</p><p><small>May <var data-var='date'>27</var>, <var data-var='time'>12:02</var> UTC</small><br><strong>Update</strong> - We regret to inform you that we need to extend the maintenance window due to an unexpected network issue. We apologize for any inconvenience this may cause.</p><p><small>May <var data-var='date'>27</var>, <var data-var='time'>11:56</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>27</var>, <var data-var='time'>02:20</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>27</var>, <var data-var='time'>02:19</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 5/26 7 pm - 5/27 7 pm.<br />Finicast users may experience occasional product slowness during this time.</p>tag:finicast.statuspage.io,2005:Incident/169896102023-04-28T06:38:26Z2023-04-28T06:38:26ZScheduled Maintenance on 4/27 at 10 pm to 4/27 at 2 am PST<p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>06:38</var> UTC</small><br><strong>Completed</strong> - DR testing completed.</p><p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>05:31</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>05:20</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>05:15</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 4/27 at 10 pm - 4/28 at 2 am PST. Finicast users may not be able to connect to production during this time.</p>tag:finicast.statuspage.io,2005:Incident/169898512023-04-28T06:31:06Z2023-04-28T06:31:06ZDR testing 4/27/2023<p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>06:31</var> UTC</small><br><strong>Resolved</strong> - We have confirmed with customers that the Finicast platform is now accessible. Please use https://app.finicast.com to access the platform. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@finicast.com.</p><p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>Identified</strong> - We are restoring our services, please give us 1 hour for the procedure to be completed. Thank you for being a valued Finicast customer.</p><p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>05:54</var> UTC</small><br><strong>Investigating</strong> - We are receiving reports of our customers experiencing issues accessing the Finicast platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.</p>tag:finicast.statuspage.io,2005:Incident/163101512023-03-01T04:16:13Z2023-03-01T04:16:13ZScheduled Maintenance on 2/28 at 6 pm to 2/28 at 9 pm PST<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>04:16</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>01:58</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 2/28 at 6 pm - 2/28 at 9 pm PST . Finicast users may experience occasional product slowness during this time.</p>tag:finicast.statuspage.io,2005:Incident/159924852023-02-01T07:07:45Z2023-02-01T07:07:45ZScheduled Maintenance on 1/31 at 10 pm PST to 2/1 at 2 am PST<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>07:07</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>07:07</var> UTC</small><br><strong>Update</strong> - Resolved - We have confirmed with customers that the Finicast platform is now accessible. Please use https://app.finicast.com to access the platform. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@finicast.com.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>06:30</var> UTC</small><br><strong>Update</strong> - Update - We have activated our disaster recovery as the Bay Area earthquake was impacted by the reported service interruption. All engineers are actively working to restore service to the Finicast platform. As we work to restore our service, please use https://app-dr1.finicast.com to access the platform as we work through this issue. Thank you for being a valued Finicast customer. If you continue to experience issues please don’t hesitate to contact us at support@finicast.com.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>06:24</var> UTC</small><br><strong>Update</strong> - Investigating - We are receiving reports of our customers experiencing issues accessing the Finicast platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>06:23</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>06:23</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>05:41</var> UTC</small><br><strong>Scheduled</strong> - Finicast will perform routine maintenance from 10 PM PST on 1/31 to 2 AM PST on 2/1. During this time, Finicast users may experience intermittent network connections in production.</p>tag:finicast.statuspage.io,2005:Incident/158694462023-01-18T09:01:22Z2023-01-18T09:01:22ZScheduled Maintenance on 1/17 at 10 pm PST to 11/18 at 2 am PST<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>09:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>05:58</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 1/17 at 10 pm PST - 11/18 at 2 am PST. <br />Finicast users may experience occasional product slowness during this time.</p>tag:finicast.statuspage.io,2005:Incident/127227002022-11-05T07:15:35Z2022-11-05T07:15:35ZScheduled Maintenance on on 11/4 at 9 pm PST to 11/5 at 1 am PST<p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>07:15</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>04:04</var> UTC</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>03:40</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 11/4, 9 pm PST - 11/5, 1 am PST. Finicast users may experience occasional product slowness during this time.</p>tag:finicast.statuspage.io,2005:Incident/126426812022-10-28T05:30:38Z2022-10-28T05:30:38ZTable Top Exercise - Disaster Recovery 10/27/2022<p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>05:30</var> UTC</small><br><strong>Resolved</strong> - We have confirmed with customers that the Finicast platform is now accessible. Please use https://app-mta-dr1.finicast.com to access the platform. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@finicast.com.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>05:19</var> UTC</small><br><strong>Update</strong> - We are restoring our services, please give us 1 hour for the procedure to be completed. Thank you for being a valued Finicast customer.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>05:14</var> UTC</small><br><strong>Update</strong> - We have activated our disaster recovery as the Bay Area earthquake was impacted by the reported service interruption. All engineers are actively working to restore service to the Finicast platform. As we work to restore our service, please use https://app-mta-dr1.finicast.com to access the platform as we work through this issue. Thank you for being a valued Finicast customer. If you continue to experience issues please don’t hesitate to contact us at support@finicast.com.</p><p><small>Oct <var data-var='date'>28</var>, <var data-var='time'>05:06</var> UTC</small><br><strong>Investigating</strong> - We are receiving reports of our customers experiencing issues accessing the Finicast platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.</p>tag:finicast.statuspage.io,2005:Incident/114560242022-10-05T08:26:41Z2022-10-05T08:26:41ZScheduled Maintenance on 10/4 at 11 pm PST to 10/5 at 3 am PST<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>08:26</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>06:10</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>06:09</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>05:47</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 10/4 at 11 pm PST - 10/5 at 3 am PST. Finicast users may experience occasional product slowness during this time.</p>tag:finicast.statuspage.io,2005:Incident/106443352022-07-20T06:34:00Z2022-07-20T06:34:00ZScheduled Maintenance on 7/19 at 10 pm PST to 7/20 at 2 am PST<p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>06:34</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>05:58</var> UTC</small><br><strong>Update</strong> - app.finicast.com is not available. Please check with the app-dr1.finicast.com and then login by your Finicast account.</p><p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>05:10</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>19</var>, <var data-var='time'>23:12</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 7/19, 10 pm PST - 7/20, 2 am PST. Finicast users may experience occasional product slowness during this time.</p>tag:finicast.statuspage.io,2005:Incident/103810282022-06-23T07:29:18Z2022-06-23T07:29:18ZScheduled Maintenance on 6/22 at 10 pm PST to 6/23 at 1 am PST<p><small>Jun <var data-var='date'>23</var>, <var data-var='time'>07:29</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>23</var>, <var data-var='time'>05:21</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>22</var>, <var data-var='time'>18:11</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 6/22 at 10 pm PST - 6/23 at 1 am PST. Finicast users may experience occasional product slowness during this time.</p>tag:finicast.statuspage.io,2005:Incident/100239552022-05-21T13:50:48Z2022-05-21T13:50:48ZScheduled Maintenance on 5/20, 23:00 PST<p><small>May <var data-var='date'>21</var>, <var data-var='time'>13:50</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>21</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>22:07</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 5/20 23:00 PST- 5/21 3:00 PST. Finicast users may experience occasional product slowness during this time.</p>tag:finicast.statuspage.io,2005:Incident/100239432022-05-20T08:14:46Z2022-05-20T08:14:46ZScheduled Maintenance on 05/19, 23:00 PST<p><small>May <var data-var='date'>20</var>, <var data-var='time'>08:14</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>20</var>, <var data-var='time'>07:52</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>22:05</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 05/19 23:00 PST - 05/20 2:00 PST. Finicast users may experience occasional product slowness during this time.</p>tag:finicast.statuspage.io,2005:Incident/99326242022-05-10T01:32:18Z2022-05-10T01:32:18ZScheduled Maintenance on 5/9, 4:00 pm to 8:00 pm PDT<p><small>May <var data-var='date'>10</var>, <var data-var='time'>01:32</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'> 9</var>, <var data-var='time'>23:27</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 6</var>, <var data-var='time'>20:32</var> UTC</small><br><strong>Scheduled</strong> - Finicast will be performing routine maintenance from 4:00 pm to 8:00 pm PDT on 5/9. Finicast users may experience occasional product slowness during this time.</p>tag:finicast.statuspage.io,2005:Incident/98070582022-04-18T23:32:06Z2022-04-18T23:32:06Z[TEST] Security Incident<p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>23:32</var> UTC</small><br><strong>Resolved</strong> - We have confirmed with customers that the Finicast platform is now accessible. Please use Finicast to access the platform. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@finicast.com.</p><p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>23:08</var> UTC</small><br><strong>Monitoring</strong> - We are restoring our services, please give us 1 hour for the procedure to be completed. Thank you for being a valued Finicast customer.</p><p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>22:52</var> UTC</small><br><strong>Update</strong> - All engineers are actively working to restore service to the Finicast platform. As we work to restore our service, please use https://app-dr1.finicast.com to access the platform as we work through this issue. Thank you for being a valued Finicast customer. If you continue to experience issues please don’t hesitate to contact us at support@finicast.com.</p><p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>21:46</var> UTC</small><br><strong>Investigating</strong> - We are receiving reports of our customers experiencing issues accessing the Finicast platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.</p>